Our OTI missions and services

The Limouxin Tourist Office is a community structure serving 76 communes and more than 600 partners

– It is piloted by an operating board composed of elected officials and tourism professionals
– It is composed of a team of 7 permanent staff, including multilingual holiday advisers: 6 languages spoken (FR, ENG, ESP, ITA, RUSS, POL)
– It is an interlocutor: for service providers, institutional partners, project leaders, the national, regional and departmental network of Tourist Offices

As part of the tourism competence of the Limouxin Community of Municipalities, the Intercommunal Tourist Office implements actions to boost and promote the Limouxin territory. It also contributes to the materialization and structuring of the tourist offer, diversified and qualitative, thanks to missions and actions of development and engineering.

Promotion of the territory

The very essence of the Tourist Offices, the OTI du Limouxin works first and foremost to promote the territory and to inform tourists and visitors on a departmental, regional and international scale.

To do this:

• It ensures the physical, telephone and digital reception of visitors and inhabitants at the reception sites throughout the year and this in a reinforced manner during periods of influx (summer season, events, extended weekends…). By providing personalized answers and professional stay advice, it is also and above all a business reporter for the tourist and economic actors of Limouxin.
• It makes sure to meet visitors where they are by decentralizing the stay advice: temporary information points on the main tourist sites, participation in tourist fairs, events on and outside the territory…
• It promotes the destination on social networks: FACEBOOK and INSTAGRAM, and on digital tools, in particular its website, by promoting the assets and tourist activities, turning them into a real showcase of the territory,
• It promotes the destination to the press and journalists, by contributing to the realization of articles and paper and video reports,
• He advises and distributes tools and brochures adapted to the wishes and requests of visitors, turnkey, which he shares and distributes to local actors to facilitate access to information and tourism offer.

TOURISTIC DEVELOPMENT

In order to feed the act of advice in stay and to make the territory attractive through promotion, the OTI of Limouxin imperatively plays a role in the development, structuring and qualification of the tourist offer.

It thus intervenes both in the construction of content with numerous partners and driving forces, through engineering and consulting, and in the development of promotional tools and methods.

• It pilots strategic and marketing positioning for the destination: Oenotourism, Heritage…
• He carries the Vignobles & Découvertes label for the destination “Limoux, Vignoble d’Histoire et de Légende”and leads the network of partners,
• He contributes to developing networks of partnerships and collaboration on his territory of competence, as well as with neighboring territories and supra-destinations (Aude Pays Cathare, Occitanie…)
• Il develops and facilitates the mutualization of both tools and means for the benefit of all tourism actors in the territory

TOURISTIC ENGINEERING

The Limouxin OTI’s vocation is to be a shared and useful tool for all. Through engineering and consulting, it therefore intervenes both in the construction of content and in the development of operational tools and methods.

• It constantly collects, updates and qualifies all practical and tourist information on its territory, thus constituting a living and shared database, relying on the TOURINSOFT software
• It designs tools and documents, adapted to the requirements of the tourist demand, and organizes their dissemination strategies
• It contributes to the reflections of the actors and to the projects by the advice and the accompaniment, and brings a logistic support when it can (software, human means etc….)

To ensure these missions, in the most professional way possible, the Limouxin OTI relies on the implementation internally of a logic of permanent qualification. This approach of perpetual questioning, in all aspects of these missions and its internal organization, guarantees that the structure adapts and evolves with the needs and expectations of the territory and its actors.

All visitors, inhabitants and partners are moreover invited to contribute to it by sending their remarks and ideas to the team!

In short:

The Tourist Office is a territory tool, which organizes and evolves to constitute a genuine lever for the development and enhancement of tourist assets: sites, activities, local products… for the benefit of the entire local economy!